FAQ

What is a Magnetic Gym Bag and how does it work?

The Magnetic Gym bag is designed with a magnetic backing that easily attaches to any metal or magnetized surface like most fitness machines. It is the best way to keep your essentials off of the floor and out of your pockets. Safe, secure, and clean!

Can The Magnets Damage My Phone or Credit Cards? 

We've taken every precaution possible to ensure the safety of your items while using the magnetic gym bag. Magnets in the backing are have a protective shield between them and the item compartment. Your devices and cards will be safe. Make sure to take the proper precautions when using and cleaning the bags.

How Long Does Shipping Take?

All orders are processed in under 2 business days. If your order is received on the weekend it will be shipped the following Monday.

Standard shipping is free. Tracked and insured shipping is available at the lowest price possible for your given region.

Estimated delivery time for orders shipped within North America is 5-15 business days. International shipping times range from 7-20 business days.

Do You Accept Returns?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Please make sure to speak to our team before sending your item(s) back at admin@aurathenic.com.

Our aim with returns is to make the process as easy and seamless as possible.

What if my Order is Lost or Damaged?

Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or is the wrong item.

This will allow us to evaluate the issue and make it right.

How Do I Clean My Magnetic Gym Bag?

The Best way to clean your magnetic gym bag is to wipe with disinfectant wipes an spray with a clear disinfectant liquid. Hang to dry.

Please do not throw your bag in the washer or dryer.